Privacy Policy

Privacy Policy

Thank you for visiting our website and for your interest in our company. Protecting your personal data is very important to us, and we want you to feel secure during your visits to our web pages.

This Policy outlines which information we collect when you visit our website and how this data is used.

DATA PROCESSOR

FRAMOS GmbH

Mehlbeerenstr. 2
82024 Taufkirchen
Germany

Phone: +49.(0).89.710667-0
Fax: +49.(0).89.710667-66
Email: info@framos.com

DATA PROTECTION OFFICER CONTACT INFORMATION

PROLIANCE GmbH

Leopoldstraße 21
80802 München
Deutschland

datenschutzbeauftragter@datenschutzexperte.de

1. PURPOSE OF DATA COLLECTION

We may collect your personal data through this website for the purpose of selling our products in the web shop, answering your inquiry or for the purpose of fulfilling your applications for our webinars and events.

 

2. LEGAL PURPOSE OF PROCESSING

Processing of personal data is lawful in relation to the General Data Protection Regulation  because it is necessary to perform requested service or take action so that the service could be provided.

3. LEGITIMATE INTEREST

In some situation, we may collect and process your personal data on the basis of our legitimate interest.

In such a situation you will be entitled to formulate an object to such processing. But, we will not be able to limit or suspend such a processing when our legitimate interest for such processing go beyond interest, rights and freedoms of respondents.

The processing we perform based on our legitimate interest:

3.1. NEWSLETTERS

Purpose of processing: we are sending newsletters to provide you with information on our activities and let you know about upcoming events.

Legal basis: legitimate interest of the controller (Art.6. paragraph 1. of the General Regulation).

How do we collect data: when you subscribe to the newsletter(s).

What we collect: for sending to you newsletter we need your e-mail address as mandatory. Optionally you can also provide us with your name and name of your company.

Storage period: we keep your data as long as you have not withdrawn your consent or objected to such processing.

The collected data is not processed for any other purpose.

3.2. BASE OF CV’S

Purpose of processing: we collect your personal data for processing your application.

Legal basis: legitimate interest of the controller (Art.6. paragraph 1. Of the General Reguulation).

How do we collect data: When you apply for job via our career page or by e-mail.

What we collect: we collect your personal data (e.g. first and last name, telephone number and e-mail address) and other date which you provide as background (e.g. resume, qualifications, degrees, work experience) and yourself (e.g. cover letter, personal interests).

Storage period: we will keep your data for 6 months after completion of application process.

The collected data is not processed for any other purpose.

3.3. CHAT (Tawk.to)

Purpose of processing: we collect your personal data for processing your request for direct, real-time communication with visitors on our website.
Legal basis: legitimate interest of the controller (Art.6. paragraph 1. Of the General Regulation).
How do we collect data: When you use or live chat system.
What we collect: we collect your personal data (e.g. first and last name, e-mail address, company, country) and IP address at the time of chat.
Storage period: we will keep your data until the purpose is fulfilled.
The collected data is not processed for any other purpose.

4. RECIPIENTS OF THE PERSONAL DATA

We can forward your personal data to the computer based and communications solutions providers and services that act as our processing entities.

Those entities shall provide reasonable guarantees and shall take appropriate technical and organizational protection measures to ensure adequate data protection and compliance with the requirements of the General Regulation. We have concluded an agreement with such data processing entities as a special part of the contract which stipulates in detail the processing of personal data, so they are not able to process your personal data without a direction on our behalf and forward it to third parties.

Personal data is not forwarded to third parties for direct marketing purposes.

5. DATA STORAGE PERIOD

We will process and store your personal data until a certain point of time, when purpose for which a personal data has been provided is fulfilled. After purpose is fulfilled, we will not use your personal data anymore. However, in certain circumstances, personal data may remain on our storage system without being processed in case when we are required to do so with respect to legal norms.

 

6. DATA COLLECTED THROUGH SOCIAL NETWORKS

The pages and profiles we manage on social networks (Facebook, Linkedln, Twitter and Youtube) are always under the exact name and control of FRAMOS.

7. PAYMENT PROVIDERS FOR ONLINE SHOP

Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service.

If you choose the corresponding payment option, your payment data will be transmitted directly – without detour via us – to the corresponding company. In return, we receive a payment confirmation from the respective company and the option to (partially) return the payment if there are adjustments – e.g. due to refunds.

We don’t have any information’s about your credit card.

 

8. USING COOKIES

We use technical “cookies” on these websites (cookies necessary for the functioning of the website and cannot be excluded) and non-essential “cookies” in order to improve the system and to improve your user experience when you give us your consent.

You can withdraw your consent at any time and stop further processing without any negative consequences.

You can see detailed information about the “cookies” we use in our Cookie Policy.

9. SECURITY OF PROCESSING

We collect and process personal data in a way that ensures adequate security and confidentiality in their processing and enables the effective application of data protection principles, reducing the amount of data, the scope of their processing, storage period and their availability.

For this purpose, we have introduced appropriate technical and organizational protection measures that ensure a level of security commensurate with the risks posed by the processing of data and the nature of the personal data being protected, bearing in mind the characteristics and costs of their introduction.

We regularly review processing that may pose a risk to the rights and freedoms of the individual and we have taken appropriate measures to protect personal data from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, especially in cases where processing involves the transfer of personal data.

10. YOUR RIGHTS

10.1. RIGHT TO ACCESS

You may demand from us to confirm if your personal data is being processed and require detailed information about the processing in particular about the purpose of its processing, the type / categories of personal data processed including access to your personal data, recipients or categories of recipients and the estimated period of time in which personal files will be stored.

10.2. Right to rectification

You have the right to obtain from us without delay the correction of inaccurate and incomplete personal data.

10.3. Right of deletion

You have the right to request the deletion of your personal data. If the request is justified and if the legislation does not oblige us to store data, the date will be deleted without undue delay.

10.4. Right to limited processing

You have the right to demand from us to restrict the processing of your personal data if you dispute the accuracy of this data (for a period allowing us to verify the accuracy of personal data), if the processing is illegal and you object to the deletion of your data and if we no longer need the data and we can extract them, but you need them to set, implement or defend legal claims, and therefore you want us to continue to store them.

11. RIGHT TO COMPLAIN

If you have any complaints regarding the processing of personal data, you can contact us at any time via e-mail: legal@framos.com.

We will carefully review and respond to your complaint within 30 days.

12. COMPLAINT TO THE SUPERVISORY BODY

When you believe that the collection and processing of personal data has violated your rights, you can file a complaint to the supervisory authority:

Federal Commissioner for Data Protection and Freedom Information

Graurheindorfer Str. 153

53117 Bonn

 

13. NOTIFICATION OF CHANGES

We conduct regular reviews of all privacy policies and at least once a year.

Please check back from time to time for any changes or updates to our Privacy Policy, which will be posted here and will show an updated effective date and date and type of revision.

The last review and update was performed on October 05, 2022