Support & Know How

Reliable Advice and Technical Support

Support is not fixed and unchanging, but a flexible combination of services, defined by a wide spectrum of expertise.

- Helke Gabele, Field Application Engineer

Our support experts are here to help you with any questions you may have about our products. With years of project experience, we offer support in your imaging challenges, provide detailed expert advice with product-specific technical information, and help you solve even complex problems. Through a combination of regular product and application seminars and close contact with manufacturers, we can pass on detailed application knowledge to you.

Our design-in consultation ensures that you get the best combination of components for your application. We use internal product tests to check that the quality of all our products consistently meets the high portfolio standard. We re-create current support problems in our laboratory so that we can find the best possible solution. A database of knowledge and projects, kept constantly up to date, collects all imaging solutions and ensures long-term consultation tailored to individual products and industries.

Our support provision is just as varied as the needs of our customers, and goes hand in hand with our Engineering Services when product-specific adjustments or more advanced development support are required.